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Frequently Asked Questions

Frequently asked questions:

Account Management

Checks

General (1)

How do I pay by check? More..

Contact Information

Configuring (1)

Updating account information More..

Getting Started (1)

What is an account profile? More..

General (1)

What is your refund policy? More..

Terms Of Service

Configuring (1)

PowWeb's password requirements More..

Domain Registration and Services

Configuring (1)

Pointing a domain registered elsewhere to your PowWeb account More..

Getting Started (2)

Registering a domain name More..
What is the Automated Domain Renewal Service? More..

Troubleshooting (1)

Why is my new domain not loading when I enter its address in the browser?
More..

Tutorial (1)

Adding a domain registered elsewhere to your hosting account More..

Custom DNS Record

Configuring (1)

Configuring the MX record for handling mail via PowWeb's mail server for DNS hosted elsewhere More..

Getting Started (1)

What is a DNS Record? More..

Domain Redirect

Getting Started (1)

Using the Domain Pointing Manager More..

Tutorial (1)

Using the Domain Pointing Manager More..

Registrar Transfer

Configuring (3)

Finding your domain's registrar More..
Manually transferring a domain name to PowWeb's registrar More..
Obtaining an authorization code for registrar transfer More..

Getting Started (1)

Initiating an automatic registrar transfer on a domain registered elsewhere More..

Requirements (1)

Registry requirements for registrar transfer More..

Configuring (2)

Domain eligibility for Automated Domain Renewal More..
Renewal column codes in DomainCentral More..

Getting Started (2)

Renewing a domain More..
What is the Automated Domain Renewal Service? More..

E-Mail Services: Standard Mail

Getting Started (1)

What are the E-mail Server Names and Ports? More..

E-mail Services: E-mail Management

Configuring (2)

E-mail message size limitations More..
Setting the Address Management options for a mailbox or Forward More..

General (3)

Tutorial: Creating a new mailbox More..
Tutorial: Creating an e-mail Forward More..
Tutorial: Designating an e-mail Administrator More..

E-mail Services: Microsoft Exchange

Configuring (2)

Manually creating a new e-mail profile in Outlook 2003 or 2007 to access an Exchange mailbox More..
Setting up Outlook 2003 or 2007 to access an Exchange mailbox More..

Marketing Services: Site Creation

Getting Started (1)

Creating a site with SiteDelux More..

WebSite Creator (CM4all)

Configuring (2)

Editing or deleting sites with WebSite Creator More..
Publishing multiple sites with WebSite Creator More..

Getting Started (1)

What is the WebSite Creator by CM4all? More..

Scripting

MySQL

Configuring (4)

Connecting to the MySQL database remotely More..
Downloading/uploading (back up and restore) a MySQL database More..
Finding help on MySQL More..
MySQL database version More..

Getting Started (1)

What is MySQL? More..

Configuring (1)

Current PHP version More..

Web Site Management

Configuring (1)

PowWeb's password requirements More..

General (1)

Tutorial: Control Panel Settings More..

Configuring (1)

Uploading files using FileManager More..

Getting Started (1)

Using the FileManager More..

Tutorial (2)

Editing files using File Manager More..
Learning the File Manager basics More..

Configuring (1)

Uploading your site using FrontPage More..

Password Protection

Configuring (1)

PowWeb's password requirements More..

Configuring (1)

Checking site traffic or statistics More..

Getting Started (1)

What do the usage/visitor statistics track and report? More..

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